Market research – Focus groups, in-depth interviews, questionnaire surveys, desk research, market scoping, new product evaluation
Web content writing and editing, report writing, manuals and other written media.
Community Consultation – For local authorities
Customer Satisfaction Measurement – To find out what matters to your customers
Group process facilitation – Helps a team or group work well together, make decisions well and be more productive and/ or effective
Business Coaching – For individuals and small business owners
The Trust Project - Seminars and coaching for to help develop and recover trust in organisations (with Dr Stephen Dakin)